Can I cancel my order online ?
Customer can easily cancel their respective orders online through their Order History within a timeline of 36 hours or until it has not been packed in our Warehouse.Customer can also can their order by leaving and confirming a message at WhatsApp Helpline at +91 8826249351.
Can I modify the shipping address of my order after it has been placed?
Yes, You can modify the shipping address of your order before we have processed (packed) it, by updating us at WhatsApp with your Order ID/Order Number.
I just cancelled my order. When will I receive my refund?
If you had selected Cash on Delivery, there is no amount to be refunded because you haven't paid for your order. For payments made via Credit/Debit Card, Net Banking, or Wallet you will receive refund into the source account within 7-10 days from the time of order cancellation.
In the event that I have to return any item, what might I do then?
Returns are simple. Reach us to initiate a return. You will get a call clarifying the procedure, once you have initiated a return. Returns are Only Accepted if the Product is Defective, Damaged or Mis-shipped and Customer has to inform immediately within the timeline of 48 hours of delivery of the product.We'll arrange reverse pick-up for your product from your delivery address.Mostly Pickups will take 2-3 business days.Replacement will be provided to the customer if the above statement will be covered by your order.100% amount will be refunded to the customer in the original mode of payment if we fail to provide the Replacement Policy .Refunds will be credited to the customer's account within 3-5 banking days.If your area pin code is serviceable, you will be able to choose the pickup option when you make a return request on the website.